It doesn't take a "genius" to know that there is something seriously wrong with my MacBook Pro. When you can't hold a wi-fi connection and get the gray screen of death two or more times a day, you pretty much have a worthless piece of junk taking up space.
I took it into the Apple Store on Twenty-Ninth Street and was greeted by a guy dressed more for playing ultimate frisbee than for working pretty much any kind of retail. I told him about the problems I was having and he snorted -- this was a familiar problem, apparently.
He walks me up to a computer "to make an appointment." Apparently nowadays you cannot have a problem with your Mac unless you have an appointment. Those of us with unscheduled failures can just twist in the wind.
After having to type in my contact information, he navigates to a screen and says, "You can have an appointment tomorrow."
"I need an appointment to have a problem taken care of?" I asked.