On the frontier, not everyone knows their way around

While I was laying in bed last night, I found myself questioning my post yesterday and the attitudes reflected in Joe the Peacock's mocking of what appears to be a rather clueless potential client.

He seems to have struck a nerve, judging by Joe's forums:

Yes let us hear the douchebag please!

I think Joe's got to have at least a little bit of masochist in him to be a consultant, especially an Internet consultant. Sir Geek and I did it for several years and listening to the clients blather on about what they think they want/need is enough to make your brain explode.

Freaking hysterical.

Okay, at first reading of Joe's rant, I confess I did laugh a little. It certainly was outrageous enough to inspire me to post a link.

But to publicly share such mean-spirited attitudes towards potential clients strikes me as rather sad, and what I would consider unprofessional. Now maybe the person on the other end of the line was a jerk. I certainly have encountered my share of jerks.

But Joe mocks this "potential client" for his (?) ignorance.

We in web and software development live in a world that is scarcely understood by most of the people who use what we produce. That's all the more true in the corner of that world where I spend my time: open source, which is a community-of-a-commons concept that seems to elude even the majority of folks in Silicon Valley (who are much more attached to that other source, "outsource"). Quite often we are in the business of educating and enlightening the client, sometimes seemingly as much as we are developing for the client. It comes with the territory. After all, clients come to us, in large part, because we are knowledgeable in things which they are not.

Hello?

Jerks have what's coming to them, imho. But calling someone a "dipshit" for simple ignorance? That's ignorance.

I suppose it's natural that such cynical attitudes will bleed into all areas of business, even this "new economy" we're all a part of that's supposed to, you know, change (read: "improve") the way business is conducted in the world. People are people, and cynical contempt is all-too-common a human attitude. Just don't count me among its willing practitioners.

Then again, Joe is a writer so maybe it's all just fiction. If so, never mind. I'll just walk slowly away from the computer and sit down for another viewing of Office Space.